Web Policies

Privacy
SpecOpsBrand.com has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for our website:

Our site's registration form requires users to give us contact information (like their name and email address), financial information (like their account or credit card numbers), and demographic information (like their zip code and age). We will not use this customer contact information from the registration form to send the user information about our company or promotional material from some of our partners without your permission. The customer's contact information may be used to contact the visitor when necessary. All financial information that is collected is used to bill the user for products and services.

This site contains links to other sites. SpecOpsBrand.com is not responsible for the privacy practices or the content of such web sites.

Security
At SpecOpsBrand.com, we utilize the industries highest standard of data encryption and positive identification technology to ensure that your on-line shopping experience is safe and secure. Security measures are triggered automatically with your order. Your order will be submitted only if your computer and our server are communicating in a secure mode. Our Security measures are designed to prevent unauthorized use of your credit card. Additionally, consumer laws protect you against unauthorized use of your card.

Exchanges and Refunds

NOTICE: All blow-out sales are final. No Refunds. No Exchanges. No Exceptions. Some items may become out-of-stock before all outstanding orders are fulfilled. In this case an incomplete order will be shipped and the remaining back-order canceled as these items are out of production. We apologize if you get caught in the cross-fire.


If your Spec.-Ops.® Brand selection does not entirely meet your satisfaction, we will gladly exchange or refund your purchase, exclusive of delivery charges, within 30 days from the invoice date. Gift recipients are entitled to an exchange of equal value, depending on availability. The item(s) you want to return or exchange must be returned in the condition in which it arrived and in its original packaging.

Call Customer Service at 1-866-773-2677 M-F between 8am and 5pm Central and provide your order number. Within 1 business day you will receive a Return Materials Authorization (RMA) number by phone or email. Please write the RMA number in the space provided for you near the return address at the bottom of the packing slip that would have accompanied your Spec.-Ops.® Brand item.

Affix the return address label to the original shipping box and ship.

After the item(s) have been received and inspected by Spec.-Ops.® Brand, the refund will be available (within 14 days) to the purchaser or (if an exchange is desired) a new item will be sent out.

Invoice Discrepancies

All discrepancies with an invoice must be made by phone to the Spec.-Ops.® Brand Customer Service Team at 1-866-773-2677 M-F between 8am and 5pm Central within 30 business days of the invoice date.

Shipping 

Shipping Information:
Regular shipping charges apply to shipments up to 12 pounds. Additional charges may apply to shipments over 12 pounds.
Regular shipping charges cover shipping costs and insurance for U.S. Postal Service (USPS) Priority Mail and United Parcel Service (UPS) Ground Service shipments up to 12 pounds to U.S. zip codes.
Unless a specific carrier is requested, all Continental U.S. orders are shipped United Parcel Service (UPS) Ground Service. We must have a complete street address (no P.O. Boxes) and phone number for UPS shipments.
Some orders require additional shipping charges due to UPS package size limits. These fees will not show in your shipping total; however, they will be added to your order total.

UPS Next Day Air, UPS 2nd Day Air, and UPS 3 Day Select are available for an additional charge.
All APO/FPO and P.O. Box addresses are shipped U.S. Postal Service Priority Mail and are insured (UPS does not deliver to P.O. Boxes). Tracking of packages shipped USPS is NOT available.

Shipments to Hawaii and Alaska must ship UPS Next Day Air, UPS 2nd Day Air or U.S. Postal Service Priority Mail.
Shipping options for international orders include UPS International Services (available services depend on shipping location) or International Postal Services originated at the USPS (risk of loss increases and we are not responsible for undelivered mail). International shipments are subject to additional charges. International customers are responsible for all duties, taxes, shipping and insurance charges.
Customer may request FedEx as a carrier when comparable service is available. Additional charges may apply.

Pricing and Tax

The prices displayed on this website are quoted in U.S. currency. Prices are subject to change at any time. Sales tax will be automatically applied to orders/portions of orders with a Texas shipping address.

Copyright and Trademarks

All content included on the SpecOpsBrand.com, including images, designs, logos, copy and graphics are the sole property of Spec.-Ops.® Brand. Use or reproduction of the content is strictly prohibited. Spec.-Ops.® Brand is a registered trademark.

Technical Issues

Given the unpredictability of technology and the online environment, Spec.-Ops.® Brand cannot guarantee an uninterrupted or error free environment. Spec.-Ops.® Brand shall not be liable for damages of any kind related to your use of or inability to access this site. For an optimal experience, please use IE 5.0 and later or Netscape 6.0 and later.

Product Photography

We have made every effort to display accurate photography on SpecOpsBrand.com. However, the color capabilities of your computer monitor, as well as other variables can greatly affect what is seen on screen.

SUBMISSIONS TO SPEC.-OPS.® BRAND

All information, including but not limited to comments, suggestions, product ideas, graphics, photos or other submissions, communicated to Spec.-Ops.® Brand through this Website, via e-mail, mail or phone becomes the exclusive property of Spec.-Ops.® Brand, and Spec.-Ops.® Brand is entitled to use the information submitted for any purpose without restriction or compensation to the user sending the submission. The user acknowledges the originality of any submission communicated to Spec.-Ops.® Brand. and accepts responsibility for its accuracy, appropriateness and legality.